Privacy Policy

ConnectionsNI operates the website connectionsni.com. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

a) Information You Provide

When you interact with our Site (e.g. contact forms, sign up, chat, payments), you may provide:

Name
Email address
Phone number
Address (if needed for shipping or service)
Messages, comments, or content you submit
Payment or billing information (if applicable)
Any other information you choose to submit

b) Information Collected Automatically / via Technology

We may also automatically collect:

IP address
Browser type & version
Device type & operating system
Referring site / URL
Pages visited, time & date, time spent, navigation paths
Cookies and similar technologies
Usage and analytics data

2. How & Why We Use Your Information

We use your data for purposes such as:

To respond to your inquiries and messages
To provide, manage, and improve our services
To process payments and orders (if you purchase)
To send you updates, newsletters or marketing (if you opt in)
To monitor and analyse site usage, performance, and improve user experience
To protect our site, detect fraud, and ensure security
To comply with legal obligations

Our legal basis for processing includes:

Contract / performance: when you order or use services
Legitimate interests: improving site, security, analytics
Consent: for marketing, tracking cookies beyond essential ones
Legal obligation: when we must by law

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

Provide essential site functions (login, cart)
Remember preferences
Analyse site performance and traffic
We will obtain consent before using non-essential cookies.

4. Sharing, Disclosure & Third Parties

We may share your information with:

Service providers who assist us (payment gateways, hosting, email delivery, analytics)
Legal or regulatory authorities when required by law
Business partners or affiliates (with proper safeguards)
If we sell or transfer all or part of our business, data may be transferred (but protections will persist)

We do not sell your personal information for marketing without your explicit consent.

5. Data Storage, Security & International Transfers

Your data is stored securely
We retain your data only as long as needed for the purposes stated (or as legally required)
We may anonymise or delete data when no longer needed

6. Your Rights

You have the right to:

Access your personal data
Request correction or updating
Request deletion (“right to be forgotten”)
Request restriction of processing
Object to processing (especially for marketing)
Request portability (get your data in machine-readable form)

To exercise these rights, contact us at the contact details below. We may ask you to verify your identity first.

You also have the right to file a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are not respected.

7. Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect data from children. If you believe we have, contact us to have it deleted.

8. Changes to This Policy

We may update this policy occasionally (for legal, business, or technical reasons). We will post the updated version on this page and update the “Last updated” date. Your continued use of the Site implies acceptance of the changes.

9. Contact Us

If you have questions, requests, or concerns about your privacy or this policy:

ConnectionsNI
Address: 5 Grove Terrace, Sion Mills, BT82 9FL
Email: zara@connectionsni.com